
09:28:52 am
Intelligent Finance Problems
I ran into an unbelievable problem with Intelligent Finance today - enough of a problem for me to start moving my current account back to NatWest.
I needed to withdraw £800 cash from my current account by the next day, so rang them up to ask them what the daily withdrawal limit was on my cash card - £300 was the reply. I asked if this can be temporarily raised to allow me to withdraw the money over two days. 'It can't be raised above £300, it's a business decision'.
Next I enquired about getting a banker's draft - 'sorry we don't do banker's drafts, but you can arrange a CHAPS transfer', which will cost me £12. So basically, there is no way to withdraw your own money from your account without having to pay for it.
If you're considering an Intelligent Finance current account, I seriously suggest you think again. The interest rates on the account may look attractive, but you soon realise there's more to an account than that.