Post details: Vodafone 3G Data Charges

Fri, 11 April 2008

Permalink 07:38:02 pm

Vodafone 3G Data Charges

Bad news if you're a Vodafone shareholder, they've decided they already make enough profit and don't want to take any extra money from customers. Well, it least that's my experience.

I've finally upgraded to a 3G handset - a Nokia E51 since you ask - so rang up Vodafone to add a data package to my account. £7.50/month gets me 120MB, with the first month free. Within a few days it was obvious that 120MB doesn't go very far when you're using mobile apps and emails with attachments, so I looked on their website to see what else was available. £15/month for 3GB, that's more like it, so I rang them up:

V: Sorry, that can't be added to a phone contract, it is only available with a USB modem and as a seperate contract.
Me: But I don't need a USB modem, my phone is perfectly able to act as a modem.
V: A USB modem will be quicker than your phone.
Me: No it won't. (I checked afterwards, it won't.)
V: You won't need more than 120MB on your phone.
Me: I've been using it for 6 days and I've used 80MB, I'm guessing I probably will.
V: A USB modem would be better. Why wouldn't you use a laptop?
Me: Because I don't have a laptop with me all the time.

-- we went round in circles like this for a bit --

Me: Look, I want to give Vodafone an extra £90 a year, but it seems you don't want it.
V: We haven't got a tariff that lets us add the mobile data to a phone contract.
Me: [gives up]

So there we go, they're happy to turn down £90 a year from an existing customer because their system can't handle it. If I'm going to be forced down the route of taking out a seperate 3G contract, I'm as likely to go with another provider as I am Vodafone. If I'm not able to add the 3GB to my phone contract when it comes up for renewal in July I'll be moving to T-Mobile, who offer exactly what I'm after - a reasonable data allowance that I can use as I need it.
Leave a comment - Trackback (0) - Pingback (0) - Permalink

Comments, Trackbacks:

No Comments/Trackbacks for this post yet...


Leave a comment:


Your email address will not be displayed on this site.
authimage

Please note, due to comment spam, URLs are not allowed.
Options:
(Line breaks become <br />)
(Set cookies for name, email & url)

<  April 2019  >
Mon Tue Wed Thu Fri Sat Sun
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30          

UK Cloud Hosting
UK Cloud Hosting

Archives

Search

 

My Stuff

Other People's Stuff

Humour

Daily Reads

Politics

Technology

Other

Last Refering Searches

Syndicate XML

Contact

Please send your comments, complaints, legal threats or praise to this address

Privacy Policy

powered by
b2evolution